> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alana.shopping/llms.txt
> Use this file to discover all available pages before exploring further.

# Inviting Team Members

> Add team members to your workspace and assign roles

# Inviting Team Members

Collaborating with your team is easy. You can invite as many team members as your plan allows.

## How to Invite Team Members

1. Go to **Workspace Settings** — Click the gear icon in the top-right corner
2. Navigate to the **Team** tab
3. Click the **"Invite member"** or **"Add member"** button
4. Enter the email address of the person you want to invite
5. Select their **role** from the dropdown (Owner, Admin, Editor, or Viewer)
6. Click **Send Invitation**

An invitation email will be sent to that person immediately.

## The Invitation Flow

Here's what happens next:

1. **Email sent** — The team member receives an email invitation with a link to join
2. **They click the link** — Takes them to the workspace (requires signing up if they're new to Alana Shopping B2B)
3. **They're added** — They automatically have access to the workspace with the role you assigned
4. **You're notified** — You'll see when they accept the invitation

## Setting the Right Role

When you invite someone, choose their role based on what they need to do:

* **Owner** — Full access to everything, including workspace settings and billing
* **Admin** — Can manage team members and settings, but not billing
* **Editor** — Can create and manage content (products, catalogs, etc.)
* **Viewer** — Can view content but cannot make changes

For detailed information about what each role can do, see [Roles and Permissions](/help/workspaces/roles-and-permissions).

## Managing Pending Invitations

You can see who you've invited and whether they've accepted:

1. Go to **Workspace Settings** > **Team**
2. Look at the **Pending Invitations** section
3. You can **resend** or **cancel** invitations that haven't been accepted yet

If someone doesn't receive their invitation email, resend it from this screen.

## Changing Someone's Role

Once a team member has accepted their invitation:

1. Go to **Workspace Settings** > **Team**
2. Find the member in the list
3. Click the **role dropdown** next to their name
4. Select their new role
5. The change is applied immediately

## Removing a Team Member

To remove someone from your workspace:

1. Go to **Workspace Settings** > **Team**
2. Find the member in the list
3. Click the **remove** or **delete** button (usually an "X" or trash icon)
4. Confirm the removal
5. They'll immediately lose access to the workspace

## Workspace Limits

The number of team members you can invite depends on your plan:

* **Free** — 1 member (just you)
* **Standard** — Up to 5 members
* **Professional** — Up to 20 members
* **Enterprise** — Unlimited members

To add more team members, [upgrade your plan](/help/account/plans-and-pricing).

## Troubleshooting

**They didn't receive the invitation email**

* Check their spam/junk folder
* Make sure you typed their email correctly
* Resend the invitation from the Team tab

**They can't access the workspace**

* Make sure they've accepted the invitation
* Have them sign out and sign back in
* Check that you haven't removed them

**I need to invite someone with a different email**

* Create a new invitation with the correct email
* Then remove the old invitation if needed

## Next Steps

* **Learn about roles** — Understand what each role can do. See [Roles and Permissions](/help/workspaces/roles-and-permissions)
* **Manage workspace settings** — Customize your workspace. See [Workspace Settings](/help/workspaces/workspace-settings)
* **Review your plan** — Check how many team members your plan allows. See [Plans and Pricing](/help/account/plans-and-pricing)

***

Need help? [Contact our support team](/help/faq/contact-support)