Step-by-Step Sign Up
Step 1: Go to the Sign Up Page
Open your web browser and navigate to:Step 2: Enter Your Work Email
In the email field, enter your work email address. Important: We require work emails for Alana Shopping B2B. Personal email addresses (like Gmail, Yahoo, Outlook.com) are not supported. This ensures your account is set up for a business context and allows for proper team management. Need help with email requirements? Contact our support team.Step 3: Verify Your Email
After entering your email, check your inbox for a verification email from Alana. It should arrive within a few moments.- Look for the email titled “Verify Your Email for Alana Shopping B2B”
- Open the email and click the “Verify Email” button
- You’ll be redirected back to Alana to complete your setup
- Check your spam or junk folder
- Wait a moment and request a new verification email from the sign-up page
Step 4: Set Your Password
Once your email is verified, you’ll be asked to create a password. Password Requirements:- Minimum 12 characters
- Must include uppercase and lowercase letters
- Must include at least one number
- Must include at least one special character (!@#$%^&*)
Step 5: Create Your First Workspace
After setting your password, you’ll be prompted to create your first workspace. A workspace is your organizational hub — it’s where you’ll manage your brands, catalogs, and team members. Here’s what you’ll need to provide:- Workspace Name — Give it a descriptive name (e.g., “My Brand,” “Retail Operations,” “E-Commerce Team”)
- Workspace Description (optional) — A brief note about what this workspace is for
- Industry (optional) — Select your industry to help customize your experience
Step 6: You’re All Set!
Congratulations! 🎉 Your account has been created and you’re now logged into Alana Shopping B2B. You should see your dashboard with your newly created workspace.What’s Next?
Now that you’re set up, here’s your next steps:- Navigate the Dashboard — Get familiar with the interface
- Invite Team Members — Bring your team aboard
- Add Your First Brand — Start building your product catalog
Troubleshooting
I can’t sign up with my email
Issue: The system says my email is invalid or not allowed. Solution: Make sure you’re using a work email address (company domain). Alana requires work emails for security and team management purposes. Personal email services (Gmail, Yahoo, Outlook.com) are not supported.I didn’t receive the verification email
Issue: No email arrived in my inbox. Solutions:- Wait 2-3 minutes and refresh your page
- Check your spam or junk folder
- Request a new verification email by clicking “Resend Email” on the sign-up page
- Make sure your email is spelled correctly
I forgot my password
Solution: On the sign-up page, look for the “Forgot Password?” link. Enter your email and follow the password reset instructions.I’m having other issues
Solution: Reach out to our support team and we’ll help you get up and running.Ready to dive in? Head over to Navigate the Dashboard to explore your new account!