Connecting Your E-Commerce Platform
Getting your e-commerce platform connected to Alana is quick and easy. Once connected, your products will sync automatically, and you can start using AI-powered content generation right away.
We currently support integrations with:
- Shopify — All plan levels (Basic, Shopify Plus, custom stores)
- WooCommerce — Self-hosted and managed solutions
- VTEX — Full VTEX ecosystem support
- BigCommerce — All plan types
- Magento — Open Source and Commerce editions
- Custom APIs — For other platforms, contact our support team
Step 1: Go to Integrations Settings
- Click your workspace name in the top-left corner
- Select Settings from the dropdown
- Navigate to Integrations tab
Look for your platform in the available integrations list. Click the Connect button next to it.
Step 3: Authorize Access
You’ll be redirected to your platform to authorize Alana. Follow the platform-specific steps:
- Shopify: Review the permissions and click Install app
- WooCommerce: Grant API access and confirm
- VTEX: Authorize the API credentials
- Others: Follow the on-screen authorization prompts
Step 4: Confirm Connection
Once authorized, you’ll return to Alana and see a Connected status. Your workspace is now linked to your platform!
What Happens After Connecting
Once your platform is connected, Alana automatically:
- Syncs your products — All products from your store appear in Alana’s catalog
- Downloads product images — High-resolution images are saved securely
- Maps product data — Names, descriptions, prices, and attributes are organized
- Starts tracking changes — New products are synced in real-time
- Prepares for AI content — Your products are ready for AI-powered descriptions and enhancements
No manual uploads needed—everything happens in the background.
Next Steps
Still Need Help?
If your platform isn’t listed or you’re having trouble connecting, reach out to our support team. We’re here to help!Last modified on February 16, 2026
