Connecting Your E-Commerce Platform
Getting your e-commerce platform connected to Alana is quick and easy. Once connected, your products will sync automatically, and you can start using AI-powered content generation right away.Supported Platforms
We currently support integrations with:- Shopify — All plan levels (Basic, Shopify Plus, custom stores)
- WooCommerce — Self-hosted and managed solutions
- VTEX — Full VTEX ecosystem support
- BigCommerce — All plan types
- Magento — Open Source and Commerce editions
- Custom APIs — For other platforms, contact our support team
How to Connect a Platform
Step 1: Go to Integrations Settings
- Click your workspace name in the top-left corner
- Select Settings from the dropdown
- Navigate to Integrations tab
Step 2: Select Your Platform
Look for your platform in the available integrations list. Click the Connect button next to it.Step 3: Authorize Access
You’ll be redirected to your platform to authorize Alana. Follow the platform-specific steps:- Shopify: Review the permissions and click Install app
- WooCommerce: Grant API access and confirm
- VTEX: Authorize the API credentials
- Others: Follow the on-screen authorization prompts
Step 4: Confirm Connection
Once authorized, you’ll return to Alana and see a Connected status. Your workspace is now linked to your platform!What Happens After Connecting
Once your platform is connected, Alana automatically:- Syncs your products — All products from your store appear in Alana’s catalog
- Downloads product images — High-resolution images are saved securely
- Maps product data — Names, descriptions, prices, and attributes are organized
- Starts tracking changes — New products are synced in real-time
- Prepares for AI content — Your products are ready for AI-powered descriptions and enhancements
Next Steps
- Configure sync settings — Choose automatic or manual sync, set frequency
- Troubleshoot sync issues — If products aren’t appearing
- View the integrations guide — Deep-dive technical documentation
- Start generating AI content — Use your synced products with Alana’s AI